Law Outsourcing: The Future of LPO in India

Legal process outsourcing has matured and diversified from a mere cost saving strategy by offshoring of core legal functions such as large document reviews for litigation disclosure or transaction due diligence to legal investigation, practice management, dispute resolution, document rediscovery, corporate advice and more.

The practice of law is undergoing massive change as technology penetrates the legal profession, putting the creativity of lawyers to the test. The legal profession is rapidly acclimating and creating new standards in the practice of law, ingeniously managing the rising costs of the practice and overhead, embracing new tools, and ushering in growth and competition while facing increasing competition from business. professional services.

Currently estimated at a whopping $ 1.5 billion and growing steadily, the global LPO market is led by Indian service providers. With over a million lawyers and 130 outsourcing law firms, India has the distinct advantage of an excellent command of English speaking and writing skills, leading experts to believe that the continued boom in outsourcing in India is due to quality and not just cost factor.

In their report on KPO entitled ” Global integration through KPO ”, Price Water House Coopers states that, “India will be a key player on the supply side of KPO as it is a country with a large professional base. Highly skilled workforce in the Western world and the consequent shortage of professional skills in the future will be key factors for the inclusion of Indian talent. “

The report articulates the emergence of India’s LPO sector as a global offshore knowledge hub driven by depth of knowledge, experience and judgment. With the advantage of the time zone difference between India and its global potential customers, India can easily help enable 24×7 capabilities for organizations around the world.

However, in the absence of hard-coded data protection laws, data privacy and confidentiality are areas of concern for the outsourcing industry. Confidentiality is of the utmost importance to the practice of law. Since then, Indian companies have realized that the business implications require scaling up of safety mechanics to allay these concerns and thus steer the industry on a new path to growth. Providing direction and oversight, and ensuring that data security standards are critical to legal outsourcing, and India already has the knowledge and determination to implement rigorous processes, improved productivity, strict confidentiality, and good human resource policies. and risk management skills that are becoming an ingrained part. of an evolving corporate culture.

In an era where globalization is the norm and geographic boundaries are constantly shrinking, an exceptional phase of development in Internet infrastructure and the need for collaborative workplaces justify companies to mature and move to the next level or wither away. .

Leave a Reply

Your email address will not be published. Required fields are marked *