April, that like so many policyholders do not understand the importance of adequately protecting themselves, it is not that they are to blame, but the adjuster in most cases does not explain the process to them so that they understand it. It is the responsibility of the owners to ensure that they do not depend on anyone but themselves during a time of danger, even a very difficult time. I suggest you seek outside help, which we will talk about later.

That being said, April was in for a rude awakening and the experience was going to be something she would never forget, even if she wanted to.

Although April had a fire and felt very lucky that her four children escaped, along with her animals, who were also part of the family, she would soon learn that her insurance company would not look after her as their agent. she had always told him that she would if she ever needed them. She called her insurance agent right away, and it was the next day that a contractor showed up at her door along with the insurance adjuster just a couple of minutes later. The contractor explained that he would aid and assist her in her claim and it wasn’t long before he signed her contract that, unknown to her, the contract locked her in a position that gave the contractor full control over the entire claim. . At the time she was comfortable doing this, after all, her insurance adjuster assured her that he was a good contractor and he would do a good job for her.

His adjuster was friendly, at least most of the time, but it wasn’t long before he seemed not to care what was best for April and more concerned with her company; and that scared April. It wasn’t until after a few weeks of witnessing this kind of tragedy in front of her that he reached out to someone who he thought could at least guide her. After talking with her friend, she realized that she needed the help of an outside person who understood the insurance business as well or better than the insurance adjuster. Her friend told her to find a public adjuster, someone who works only for the homeowner, and she did. It wasn’t long before she found a local public appraisal company that she understood and had the knowledge to help her, who was a claims expert working for homeowners.

After hiring her public adjuster, she really began to feel more at ease because she was able to see that what the insurance company adjuster told her it would not cover began to be covered and paid for. April didn’t need to worry about the little details from now on. She knew that she had made the right decision and she could see that progress was being made. Her claim came to an end with quality work because the public adjuster discovered during his investigation that the contractor she had originally hired was more concerned out of fear of asking the insurance company for more money to fix the claim. owned by her. correctly, so the public adjuster helped her find an honest contractor to do her work. She was a satisfied customer and she moved back into her house.