There are companies that have a long and dynamic history of mergers, acquisitions and expansions dating back to the 19th century. CWT’s origins lie in the vision of two unique service-oriented characters in the late 19th century.
Georges Nagelmackers, a Belgian inventor, thought of the concept of sleeping cars on trains in 1872. Because of this, his Wagon-Lits company started the ball rolling in Europe. In the city of St. Augustine, Florida, Ward G. Foster was unofficially advising travelers on local train schedules that the “Ask Mr. Foster” travel agency, later to become Carlson Travel Network, created. in his honor.
CWT now handles more than 51 million travel transactions each year with 21.4 million in sales generated from this activity alone. They still have the same driving spirit that moved Nagelmackers and Foster: a desire to serve the traveler, instigate, innovate and constantly improve the entire travel experience.
CWT works hand-in-hand with its clients so that they can meet the challenges of managing business travel in parallel; they make sure to act on the needs and expectations of travelers. CWT upholds 6 values in everything it does:
- Customer Service: Putting the needs of customers first and striving to continually provide an exceptional level of service.
- Commitment to Excellence: Continuous search for higher levels of performance.
- Cultural diversity: foster respect and team spirit in the workplace, embrace and take advantage of the multicultural essence of the company and provide equal opportunities to talented people.
- Reliability: To be a reliable and truthful business partner, committed to offering industry-leading products and services.
- Entrepreneur: Approach new challenges with creativity, ingenuity and agility, reacting quickly and effectively to provide innovative solutions.
- Integrity: Build productive and lasting relationships by being truthful and promoting open communication.
Becoming a CWT franchisee will require you to first submit an online application form as a service provider. The form will require you to provide your tax identification number and a Duns and Bradstreet number. If you don’t have one, you’ll need to secure one as well. D&B will give CWT an idea of your credit score and financial qualification to meet your needs.
CWT is committed to ensuring the highest ethical standards in conducting business, whether interacting with employees, vendors, guests or other partners. Therefore, they carry out Ethics and Business Conduct training for employees.
Your suppliers are asked to commit to your Supplier Code of Conduct. CWT balances its global footprint and innovative technology with best-in-class tools to help clients around the world maximize the effectiveness and value of their travel programs.
Their proficient program management team helps create specific business tactics that meet the optimization strategy, utilizing specialists where needed to drive initiatives forward. Its sophisticated tools and analytics ensure that your company’s performance towards goals is measured and reported to enable continuous improvement.
Total investment cost ranges from $2,500.00 to $10,000.00, initial franchise fees of $1,500.00, royalties of $950.00 per month, contract term is 5 years renewable at $1,000.00.
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